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Accessibility

We offer a variety of accommodation to meet the needs of our visitors. If you have questions or need assistance for your next visit, email us at AccessProg@philamuseum.org.

Our efforts to improve the website’s accessibility are ongoing. Contact us if you have questions or feedback.

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During Your Visit

Free Wi-Fi

Enjoy free Wi-Fi throughout the building.

Personal Attendants

Personal attendants of visitors with disabilities are admitted free of charge (limited to one attendant per visitor).

Service Dogs

Service dogs are welcome.

Visitors with Limited Mobility

Canes

Free adjustable-height canes with rubber tips are available inside each entrance, first-come, first-served.

Wheelchairs & Mobility Devices

Free wheelchairs are available inside each entrance, first-come, first-served.

Manual and electric wheelchairs are welcome in all areas of the museum. Nonmotorized mobility devices such as the Alinker and single-seat and knee scooters (manual and electric) are permitted as are walkers, crutches, canes, braces, and other similar manual devices.

To ensure the safety of visitors and artwork, other types of mobility devices—including tricycles, standing scooters, carts, hoverboards, and gyroscopic devices—are not permitted. If your mobility device is not permitted, we will provide a free manual wheelchair (first-come, first-served) and will store your electric or battery-operated device in a nonpublic area during your visit. We are unable to store devices with liquid fuel of any kind.

Restrooms

All restrooms are accessible.

Water Fountains

There are accessible water fountains near the restrooms.

Visitors Who Are Deaf or with Hearing Loss

Sign Language Interpreters

Request a free Sign Language interpreter two weeks before your visit by emailing us at AccessProg@philamuseum.org.